Your compliment towards the team is appreciated. We are thrilled you enjoyed the view onto the Pyrenees. I stayed here a couple weeks ago. This hotel offers good value for money with a helpful, friendly staff. Slept comfortably during our two night stay. The Search is Over. Nevertheless, we are glad that you appreciated our spacious balcony. The hotel manager collected us from the airport and arranged for the restaurant to stay open. It is so clean and well appointed. Little balcony overlooking the Gave river and into the mountains. It's a pleasure to hear your wonderful comments about the cleanliness of our rooms. The kettle in the room and the mini fridge were a real bonus. Your loyalty is greatly appreciated. Kind Regards, Pascal Martin. It is not a Best Western Plus brand and I was concerned. We all look forward to the pleasure of seeing you again in the near future. Le Best Western Plus Rive Droite & Spa est un hôtel 4 étoiles idéalement situé en plein cœur de Lourdes, le long du Gave de Pau, à une centaine de mètres des Sanctuaires et à proximité des Grands Sites Hauts-Pyrénéens. We take good note of your remarks. Even managed to find a wheelchair so we could get down the road to a restaurant. But we were in France, so the room size is what one would find in many hotels in Lourdes. We hope to welcome you back. I wasn't asking for 5 or 10 Nescafe packets! Hotel is clean and contemporary. We hope that the rest of the facilities were to your satisfaction. Best Western Corp has given up trying to help me. Great View of the Station. The wine we were recommeneded was delicious (we asked for white/local/demi sec). Enjoy your stay. Thank you very much to keep coming back to our Hotel! Thank you for appreciating our location. We got a good value for what we paid for at this hotel. The room is tiny, tiny but very clean. We were very satisfied with the location of this Best Western Hotel. Best Western Beausejour. The room was spacious with a comfortable bed. Waiting to have the pleasure to receive you any time soon! We appreciate your mention of our high quality comfy beds, perfect for a good night's sleep! I have no doubt that this will be my first choice of hotel the next time I'm back in Lourdes. We hope to welcome you back on a future visit. L'Hôtel Best Western Beauséjour à Lourdes, dans les Hautes-Pyrénées, est heureux de vous accueillir dans son hôtel situé en face de la gare, qui est un gros point de passage entre les différents sites touristiques pyrénéens comme Biarritz, Andorre, Toulouse, la Catalogne et bien sûr l'Espagne. View deals for Best Western Plus Hotel Le Rive Droite & SPA, including fully refundable rates with free cancellation. We have stayed in this hotel for 3 nights in August and we loved it!!!! Overall, its a peaceful hotel, with a good location, with a view of the river, and they gave their best service they could. The Best Western Beausejour is located in Lourdes, France surrounded by picturesque views of the Pyrenees Mountains. Ani, a staff member was so sweet and kind that she helped us print our boarding passes. The proximity of the train station is no problem at all, on the contrary. Small balcony as well. We came in a bit late for lunch but the staff made sure I had some hot soup and a superior salad. We look forward to welcoming you back. We are gla dto know that you enjoyed your stay, and we're delighted to know that you found the staff pretty good. I also want to state that we offer a wide selection of room categories of different sizes ranging from a single room to a double comfort room. - See 136 traveller reviews, 132 candid photos, and great deals for Best Western Plus Hotel Le … It is kind of you to let us know that you plan to return. We loved this hotel! Also the location, just these 30 meters away from the touristy area is quite perfect. Best wishes, M. Martin, General Manager. Would recommend to anyone visiting. I've never slept in such a comfortable bed in any other hotel. We realy hope to welcome you again soonly. Thank you for complimenting your private roof terrace, comfortable bed and room amenities. My family would definitely stay here again should we go back to Lourdes. We thank you too for your loyalty. It is always a pleasure to welcome a returning guest and we would like to thank you for your continued custom over the years. Hotel staff very friendly and helpful. The triple came with three separate single beds one being a rollaway. Stay at this 3-star golf hotel in Lourdes. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are delighted that you enjoyed it and look forward to welcoming you soon. It delights us to hear that you appreciated our front desk service. Nespresso capsules are a lot more expensive than instant coffee packets! The hotel is beautifully decorated and spotlessly clean. It was a pleasure to be at your service. The location was excellent for walking to the Grotto and various pilgrimage sites of Lourdes. When we went to the self service cereal counter there was only one bowl of cereal left, we asked the lady for more but she said there was none. Use those, if you park after 1800 and put your money in then, it automatically adds to the next morning so no need to rush out the next morning. All staff were extremely helpful. Really great staff. Parking - the hotel parking is away from the hotel and costs €15. We highly recommend this hotel when you visit Lourdes most especially by train . As you mentioned, we are indeed located opposite the train station in the center of Lourdes and just a 10-minute walk from the Sanctuary Crypt. Your comments give us an idea of future improvements we could do regarding our services such as the lift, which we're very sorry of hearing that you found it small. I spent about 3 weeks here at the Rive Droite. Spent three nights recently at this hotel. One of the better looking BW hotels I have used, very clean, tidy and smart. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, positive feedback from a returning guest is truly rewarding. However, I slept better on the second night as I did not feel anyone moving about until about 0630am. I should've stayed there instead, but I decided to give BW a try to earn more points. Best regards from Lourdes, P. Martin. It was also very small. Kind regards, M. Martin, General Manager. We decided the next day to have breakfast in the train station, a much more enjoyable breakfast away from unpleasant, unhelpful rude staff. Worked very well for us. Best wishes, M. Martin, General Manager, Dear guest, Thank you for such an excellent rating. Thank you for complimenting your private roof terrace, comfortable bed and room amenities. Extremely rude breakfast staff ruined our stay. We are very delighted to know you enjoyed your stay in Best Western Beausejour hotel, that you liked our staff and our cleaness and that you found our hotel well placed in the city. Popular attractions Basilica of Our Lady of the Rosary and Basilica of the Immaculate Conception are located nearby. Looking forward to seeing you again Very cordially The reception, margaret w, Middlesbrough, United Kingdom. We did not opt for breakfast included as there are so many Cafe's in Lourdes to choose from. The family appreciate their efforts in assisting us. Very good Buffet breakfast. After driving into clutter and mayhem of the commercialized Lourdes, I was so happy to find this perfectly appointed Modern hotel in the heart of Lourdes. There was noise from loud groups walking down the street. We look forward to welcoming you again. Very pleased with our stay here which we only booked two days before. Pascal M, Propriétaire at BEST WESTERN Hotel BeauSejour Lourdes, responded to this review Dear Sir, We are pleased to receive your opinion & happy to know you enjoyed your stay in our Hotel. I normally stay at this facility when I travel to the Shrine at Lourdes. If you are driving it has convenient free parking. My husband's father had difficulty walking and the hotel, being just right across the train station, has helped us a lot when it came to mobility, most especially because we took the earliest train to Paris after. We booked a superior room and we were very upset at how small the room was and the room smelled awful. Your staff need to be retrained in customer service and learn to be respectful to all customers no matter what age or nationality the customer is. Gave only 4 stars due to size of room and shower. Reception staff were polite and very helpful. Everything is clean and well organized. They also called my taxi and held my luggage after check out. Breakfast buffet was good, 572contact, Responsable réception at Best Western Plus Hotel Le Rive Droite & SPA, responded to this review We would like to thank you for your very kind comment and for staying at our hotel. Your positive feedback encourages us to keep striving to uphold our high standards. How much is an instant coffee packet anyway? Zenitude Hotel-Residences L'Acacia. Breakfast was cold continental with the option to cook your own boiled eggs, many people took eggs expecting them to be cooked, great fun when they cracked then open and raw egg fell onto their plates. It is always a pleasure to welcome a returning guest and we would like to thank you for your continued custom over the years. I could not recommend a hotel more highly, its standards are always high, its location very convenient and it is astonishingly good value for money....try it! My team members and managers are always available at the reception. Our client's satisfaction is very important, so we thank you for having left a commentary. The management was extremely helpful and also The grotto is at a walkable distance and also there are quite a few eateries around. No, he could not, so we said, "Fine, in this case we're not eating dinner here. Our professional employees are always at clients' service to help them to spent the best holydays possible. We look forward to welcoming you back in the future. Kindest regards, M. Martin, General Manager, Dear 2C2_Travel. Very close to TGV train station in Lourdes. We all look forward to the pleasure of seeing you again in the near future. It"s always nice to read positives words and we hope we will have the pleasure to welcoming you and your family again soonly. My only regret was not having booked the breakfast since most of the testosterone were closed for the winter season. It was a pleasure to be at your service. More importantly, the rooms were clean and reasonable priced. Location was ideal for anyone visiting by rail. Best Western Plus Hotel Le Rive Droite & SPA: The Very Best Choice in Lourdes! Regarding the room size, we would like to let you know that we do offer rooms of different sizes, ranging from a single room to a superior comfort room. We are glad that you had a pleasant stay at the Hotel Best Western Beauséjour Lourdes and that the hotel met your expectations. This is the hotel were we love to stay when we are in Lourdes.